Responsible Gaming

Gaming Should Be Entertainment

At 1win, we believe that online gaming should be enjoyable entertainment only. It is not a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

Age Verification

You must be at least 18 years of age or the legal age for gambling in India to use 1win services. Age verification is mandatory during registration. By accessing our platform, you confirm that you meet these age requirements.

Warning Signs of Problem Gambling

Please be aware of these warning signs that may indicate a gambling problem:

• Chasing losses by gambling with increasing amounts of money
• Spending more time or money on gambling than intended
• Hiding gambling activity from family, friends, or colleagues
• Feeling anxious, irritable, or restless when attempting to reduce gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money to fund gambling activities
• Neglecting work, education, or personal relationships due to gambling
• Lying about the extent of gambling involvement
• Failed attempts to control, reduce, or stop gambling
• Gambling with money allocated for essential expenses (rent, food, utilities)

If you recognize any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools Available

1win offers several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Establish a cap on losses you are willing to incur
• Reality Checks: Receive reminders during gaming sessions about the amount of time and money spent
• Session Time Limits: Set automatic session duration limits
• Self-Exclusion: Temporarily or permanently exclude yourself from 1win for a period you choose

To activate any of these tools, visit your account settings or contact our support team.

Get Help: Support Organizations

If you or someone you know is struggling with gambling, professional help is available. Here are trusted organizations that provide support:

India

• All India Institute of Mental Health (AIIMH) – Mental health services including gambling addiction treatment
• Alcoholics Anonymous and Narcotics Anonymous Groups – Many chapters in India offer support for behavioral addictions

International Resources

• GamCare (UK) – Free confidential support and information
  www.gamcare.org.uk
• GamStop (UK) – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
• Gambling Help Online (Australia) – Counseling and support services
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – Information and resources
  www.responsiblegambling.org
• National Council on Problem Gambling (USA) – Helpline and treatment referrals
  www.ncpgambling.org

Take Action Today

If you are experiencing difficulties with your gaming, please seek help immediately. There is no shame in reaching out for support. The organizations listed above are confidential, non-judgmental, and equipped to assist you.

Remember: You are not alone, and help is always available.